Managed Services
Ensure Long-Term Success with Expert Managed Services
Deploying a new cloud platform is only the first step. Keeping it secure, up to date and aligned with evolving business needs requires ongoing attention. EnSymbios offers comprehensive managed services for Oracle Fusion Cloud and other enterprise applications, enabling you to focus on your core business while we handle the technical details.
Why Managed Services?
Managing enterprise systems internally can drain valuable IT resources and distract from strategic initiatives. Our managed services deliver:
- Reliability and Performance – Proactive monitoring and maintenance keep your applications running smoothly and your data available when you need it.
- Cost Predictability – A fixed-fee support model eliminates surprise expenses and reduces the cost of managing systems in-house.
- Access to Expertise – Our certified consultants stay current on the latest updates, patches and best practices across Oracle Fusion Cloud and other platforms.
- Continuous Improvement – We identify opportunities to enhance processes and add new capabilities, ensuring your solutions evolve with your business.
Our Managed Services Offerings
Application Support & Maintenance
We provide Tier 1 to Tier 3 functional and technical support across your Oracle Fusion Cloud suite and custom applications. This includes troubleshooting, bug fixes, configuration changes, and minor enhancements to keep your systems aligned with business processes.
System Monitoring & Incident Response
Our team monitors system health, performance metrics and logs to detect issues before they impact users. We provide 24×7 support options and rapid incident response to minimize downtime.
Patch Management & Upgrades
Stay up to date with the latest security patches, regulatory updates and feature releases. We evaluate, plan and implement updates—testing thoroughly to ensure stability and compliance.
Enhancements & Extensions
As your organization grows, your systems need to adapt. We develop and deploy new reports, workflows and integrations to extend functionality—ensuring your investment continues to deliver value.
User Support & Training
We answer end-user questions, provide job aids and deliver ongoing training sessions for new functionality or new team members.
Cloud Infrastructure Management
Beyond applications, we manage the underlying cloud infrastructure—whether in Oracle Cloud Infrastructure (OCI), AWS, Azure or hybrid environments—optimizing performance, security and cost.
Our Approach
- Customized Service Levels – Choose the level of support that meets your needs, from business-hours assistance to full 24×7 coverage.
- Dedicated Support Team – A consistent team of experts who know your environment and business processes.
- Transparent Reporting – Regular reports on system performance, issue resolution, and service improvements.
- Proactive Roadmapping – We review your environment periodically and recommend enhancements, upgrades or additional modules.
Why Ensymbios?
- Cross-Platform Expertise – Our team supports not only Oracle Fusion Cloud but also custom applications and integrations across multiple platforms.
- High Satisfaction Scores – Clients appreciate our responsive service and proactive approach (include metrics if available).
- Flexible Engagements – From short-term post-go-live support to long-term managed services, we tailor our offerings to your budget and requirements.
Ready to modernize your infrastructure?
Ready to reduce your support burden and keep your enterprise applications performing at their best? Contact EnSymbios to discuss a managed services plan that suits your organization.
Address:
444 W Ocean Blvd Suite 100,
Long Beach, CA 90802